Privacy.

How your information is used.

Last updated

About this policy

This policy describes information handled through the Tenka Ramen website and online ordering features provided by Entree Online. It covers information used to operate the site, manage orders, and support customer accounts and communications.

When you leave this site for a separate service, such as a sign-in provider, payment page, or map, that service's privacy policy also applies to its handling of information.

Information you provide

  • Orders: your name, phone number, selected items, options, notes, fulfillment details, and order history. Delivery information can include an address, unit number, instructions, and a location you provide.
  • Payments: information required by the payment option you choose, along with payment status, transaction references, and receipt details. Payment services and the restaurant's payment system handle the payment information needed to process the transaction.
  • Accounts: profile and contact information, sign-in provider identifiers, and account preferences when you use an available sign-in option.
  • Messages and forms: an email address if you request receipts, text-message choices, and information you submit through available feedback, reservation, or other forms. Feedback may include photographs you choose to upload.

Please avoid putting payment card numbers or unnecessary sensitive information in order notes, feedback, or other free-text fields.

Visits, cookies, and browser storage

The site uses cookies and browser storage for functions such as keeping an ordering session, remembering a bag, maintaining sign-in, and recognizing visits. Visit information can include pages viewed, time spent on pages, referral sources, bag item counts and values, and whether a visit leads to an order.

Random visitor and session identifiers help distinguish visits. Connection information, including IP addresses and browser information, may also be processed to deliver the service, measure site use, and protect it from misuse.

You can manage cookies and site storage through your browser. Blocking or clearing them may sign you out, clear saved choices, or prevent parts of ordering from working. Clearing browser storage does not delete an order already received by the restaurant.

How information is used

Information is used to receive, prepare, fulfill, and support orders; process and reconcile payments; provide receipts and requested updates; maintain accounts; answer questions; and review feedback.

It is also used to understand website and ordering performance, troubleshoot problems, prevent fraud or unauthorized access, and maintain records needed for restaurant operations and applicable legal requirements.

Service providers and other disclosures

Restaurant staff and Entree Online process information needed to operate the service. Depending on the feature you use, relevant information is also handled by hosting and technical providers, payment processors, sign-in providers, email and text-message providers, and services involved in fulfillment.

Information may be disclosed when needed to comply with law, respond to a lawful request, investigate misuse, resolve a dispute, or protect customers and the service. Links to third-party websites do not mean their privacy practices are the same as this site's.

Your choices

You can use guest ordering where offered, choose whether to request available email receipts or text updates, and manage account details through the available account settings. Some contact and order information is needed to complete an order.

To stop supported order texts, reply STOP. Your carrier's message and data charges may apply. Stopping messages does not cancel an order. Contact the restaurant if you need an order update or want to discuss information you have provided.

Keep private receipt and order-status links secure, and sign out when using a shared device.

Retention and security

Different records are kept for different periods. Order, payment, and support records may be retained for restaurant operations, accounting, fraud prevention, dispute resolution, and legal requirements. Temporary sessions and secure links may expire sooner.

The public site uses HTTPS connections. Access controls and other safeguards are used within the service, but no internet service can guarantee absolute security. Contact the restaurant if you believe your account or order information has been misused.

Privacy questions and requests

Depending on the law that applies, you may have rights to access, correct, delete, or obtain a copy of personal information, and to opt out of certain uses or disclosures. To make a request, call or write to the restaurant using the contact details below. Please describe the request and how you used the service; do not send payment card numbers.

Identity or authority may need to be verified before a request can be completed. Some records may need to be retained or a request may be limited as permitted by law. If you believe a request was handled incorrectly, contact the restaurant again and ask for a review. Parents or guardians can also contact the restaurant about information submitted by a child.

Minnesota residents can learn more about applicable rights and complaint options from the Minnesota Attorney General's privacy guidance.

Contact and updates

For privacy questions or requests, contact Tenka Ramen at (612) 825-4128, or write to:

Tenka Ramen
1404 W Lake St, Minneapolis, MN, 55408

This policy may be updated as the service or its practices change. The date at the top identifies the latest version. Any notice or consent required by applicable law still applies.

For information about using the website and placing orders, see our Terms.

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