Terms.

About these terms

These terms cover the Tenka Ramen website and its online ordering features, provided through Entree Online. By using these features, you agree to these terms. Tenka Ramen prepares and fulfills restaurant orders; Entree Online provides the website and ordering technology.

Our Privacy Policy explains how information is handled. Nothing in these terms takes away rights that applicable consumer law does not allow to be limited.

Placing an order

Please check your items, contact details, selected time, and any pickup or delivery information before submitting. You must be authorized to use the payment method you provide.

Submitting an order or receiving a payment authorization does not by itself mean the restaurant has accepted it. Check the order status for confirmation. Availability, preparation times, and delivery options can change; times shown are estimates unless expressly stated otherwise.

If you are unsure whether an order went through, check its status or call the restaurant before placing it again.

Prices and payments

Prices are displayed in US dollars. Review the checkout summary for items, taxes, any delivery or processing fees, and your selected tip before submitting. Menu photographs are illustrative, and available items or prices may change.

The payment options shown at checkout depend on the order and restaurant settings. A card authorization may be a temporary hold rather than a completed charge. Follow the payment status shown for your order; do not pay again just because a transaction is pending.

If the restaurant changes an order, review the updated details and any payment instructions. A notice of a changed total is not, by itself, permission for an additional card charge.

Changes, cancellations, and refunds

For a correction, cancellation, missing item, or refund question, call (612) 825-4128 as soon as possible and have your order details ready. Changes may not be possible once preparation or delivery has started.

The restaurant reviews requests based on the order and the issue reported. A cancellation request is not confirmed until the restaurant confirms it. If a refund or authorization release is issued, the time it appears in your account also depends on your payment provider.

Food information and allergies

Menu descriptions and photographs may not list every ingredient or preparation detail. If you have an allergy or another dietary requirement, contact the restaurant before ordering to discuss it. Do not rely only on an order note to communicate an allergy.

Substitutions and special requests depend on availability and the kitchen's ability to accommodate them.

Your account

Guest ordering and available sign-in options are shown on the site. Keep your contact information accurate and your device, sign-in account, and private order links secure. Do not use another person's account or payment details without permission.

Only submit notes, feedback, or other information you are entitled to share. Do not include card numbers or other unnecessary sensitive information in free-text fields.

Order messages

If you choose email receipts or text updates, the contact details you provide are used for the corresponding order messages. Message availability depends on the options offered at checkout. Your carrier's message and data charges may apply to texts.

You can reply STOP to supported text messages to opt out. Opting out of messages does not cancel your order; you can still check its status or contact the restaurant. Keep receipt links private.

Using the website

Use the site lawfully. Do not interfere with its operation, attempt unauthorized access, misuse another person's information, or submit fraudulent orders.

Content, including branding and photographs, belongs to its respective owners. Viewing the website does not grant permission to reuse that content commercially. External services, such as sign-in providers, payment services, or maps, may have their own terms.

Features may be temporarily unavailable or contain errors. If information looks incorrect or the website cannot complete your request, contact the restaurant.

Contact and updates

Questions about these terms or an order can be directed to Tenka Ramen at (612) 825-4128 or by writing to the restaurant at the address below.

Changes to these terms will be posted on this page with an updated date. Any notice or consent required by applicable law still applies.